Terms of Service

Introduction

Welcome to zentiq. These Terms of Service ("Terms") govern your use of the zentiq website (zentiq.world) and services provided by zentiq B.V., a company registered in the Netherlands.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Acceptance of Terms

By accessing and using the zentiq website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and zentiq B.V.

If you are using our services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

Company Information

Services Description

zentiq provides direct-to-consumer retail services, including but not limited to:

• Product sourcing and retail services
• Customer support and consultation
• Order processing and fulfillment
• Quality assurance services
• Logistics and delivery coordination

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

User Obligations and Conduct

When using our services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Respect the rights of other users and third parties
• Comply with all applicable laws and regulations
• Not engage in fraudulent or deceptive practices
• Not attempt to interfere with or disrupt our services
• Not use our services to transmit harmful or malicious content

You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

Intellectual Property

All content on the zentiq website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of zentiq B.V. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as permitted by applicable law.

The zentiq name, logo, and all related marks are trademarks of zentiq B.V. You may not use our trademarks without our prior written permission.

If you believe that any content on our website infringes your intellectual property rights, please contact us at legal@zentiq.world.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

Payment and Pricing

All prices are displayed in Euros (EUR) and include applicable taxes unless otherwise stated. Prices are subject to change without notice.

Payment terms and methods will be specified at the time of purchase or service agreement. We reserve the right to refuse or cancel orders at our discretion.

You are responsible for paying all applicable taxes and fees associated with your use of our services.

Limitation of Liability

To the maximum extent permitted by applicable law, zentiq B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or relating to your use of our services.

Our total liability to you for any claims arising from or relating to these Terms or our services shall not exceed the amount you have paid to us in the twelve months preceding the claim.

We do not warrant that our services will be uninterrupted, error-free, or completely secure. You use our services at your own risk.

Some jurisdictions do not allow the limitation of liability for certain types of damages, so some of the above limitations may not apply to you.

Disclaimers

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our services will meet your requirements or that they will be available on an uninterrupted, secure, or error-free basis.

Any advice or information obtained from us or through our services does not create any warranty not expressly stated in these Terms.

Indemnification

You agree to indemnify, defend, and hold harmless zentiq B.V., its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

You may terminate your use of our services at any time by discontinuing access to our website and services.

Upon termination, your right to use our services will cease immediately, and any provisions of these Terms that by their nature should survive termination will remain in effect.

Force Majeure

zentiq shall not be liable for any failure or delay in performance under these Terms which is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands.

If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and zentiq concerning our services.

Contact Information

If you have any questions about these Terms of Service, please contact us: